1- When will I receive my order?
Your order will be delivered within 3 to 5 working days.
2- Do you offer reductions?
We make promotions and offers
3- How do I get information concerning my order?
You can track your purchase using your shipping ID number sent to you by ARAMEX.
4- What are the payment methods?
The following payment methods that are considered are
Cash Upon Delivery (USD or LBP) in Lebanon.
5- Do you have a return policy of a damaged product?
If you received an item that is damaged. Contact our Customer Care within 24 - 48 hours. After receiving your order, and we will do everything we can to ensure you receive the replacement product(s) quickly.
6- Where do you deliver to?
We deliver locally all across Lebanon.
7- How do I cancel my order?
The cancellation of an order is only possible if the order has not been shipped.
In certain cases (unavailable product, wrong address) your order can be partially or completely canceled by our system. You will then be refunded for the canceled items.
8- Where do we find your products?
Our products are available in supermarkets, salons and pharmacies.
9- How can we get the wholesale prices?